Parent / Carer News

This is an information page for families with children at Northern Counties School- we have just set it up so would love to hear what relevant information or updates you would like to see on this page.

Family Support Worker – Jane Pollinger

I am the family support worker at school. It’s a new role and is very much still in development, but since September 2015 pieces of work have included:

  • Helping with transition from children to adult services, for example arranging for and accompanying  parents to visit  different projects within the Percy  Hedley Foundation
  • Liaising between services, for example school, home and residence, to help share information to benefit the young person such as likes or dislikes, communication preferences, any significant changes or updates
  • ‘Signposting’ towards other people and organisations about adaptive aids for the home
  • Help filling in PIP forms
  • Finding out information from home to help our work in school, for example how parents manage a mealtime or a specific behaviour can help us re adjust our strategies in school to help support the young person
  • Being an impartial person for parents to talk to if they feel they have an issue that cannot be resolved by the class team
  • Finding out from parents how they feel about school if they are happy with how their child is progressing at Northern Counties School and if there are any problems I could help with
  • Sleep routines
  • Supporting parents looking for other service provision
  • Issues at home or school

Please feel free to contact me at school if there is anything you would like to discuss: 0191 281 5821 and ask for Jane Pollinger or email

Parent Support Group

We host a parent support group that meets monthly in school. This is led by Bronia Ayre, one of our parent governors. It is an informal group set up by parents, offering a chance for parents to meet, have a coffee and chat.

It can also be used as a forum to share information, as a platform for the parent governors to give feedback and also used as a resource in facilitating other organisations to share their knowledge and expertise. Flyers are usually sent in the home/school books the week before a meeting.

The group meets usually on the last Thursday of every month from 10:30-12:00 in the Family Room at school. The next two dates are to be confirmed.

There is also usually a marvellous selection of biscuits…

Parent Governors

Our parent governors at NCS are:

  • James Turner                     
  • We have a vacancy – if you would like to find out more about being a governor – please contact Jo Allen.



Contact A Family                         


Contact A Family is a nationwide charity that provides information, advice and support. They have a free telephone helpline which offers advice around education and health issues and  benefits information.

They also run workshops and events for parents covering topics such as welfare and benefit reforms, challenging behaviour, sleep problems, transition onto adult services.

National Deaf Children’s Society

A large national charity supporting families of deaf children from birth-25. They have a free telephone helpline, a YouTube channel and free membership which then gives access to their full range of services that includes a wealth of online information for example on financial support, audiology, education and technology. The main website also has a large parent forum.

Northeast Autism                         

Part of a large nationwide organisation- the range of services includes schools, residential and short break care, adult care services, family support, outreach work

Disability North                            

A user led charity which promotes independence, inclusion and choice for people with disabilities and older people which aims to support disabled and older people, their families and carers.

They can give information and advice on equipment, benefits and Direct Payments

Northeast Special Needs Network

NSNN is a parent led charity. Their staff offer individualised support to families with disabled children, from birth to age 25. They also support families with young people through their transition into adult services, as well as offering advocacy work, organising workshops and courses.



If you would like to see other information,  have any ideas on what you would like to be included on this page or any other queries please email me at

and I will try to include it. We want this page to be useful so need your help to do this!